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Description
Is voice self-service a key part of your customer relationship strategy? If yes, it must be designed with your customers, business drivers and processes in mind. Vicorp's approach is to understand our customer's business issues fully and once armed with this crucial data we can determine when and where the journey for voice self-service starts and finishes. Through delivery of defined work packages we will identify and define the business applications that should be targeted for automation and the infrastructure that will be required to deliver on these applications.
Vicorp's award-winning professional services team has years of experience in designing, implementing, supporting and optimising Speech solutions for organisations of all sizes.
We provide our software and services under any commercial package that suits our customers and this ranges from pay-as-you-go, on demand, reward / royalty based to value-based pricing. We are confident of creating real value in all cases.
In a performance- driven environment, customer service is key and offering self-service applications where most appropriate is essential. Vicorp’s experience in the speech self service market can provide state of the art, robust solutions, to meet your needs.
In a performance driven environment, customer service is key and offering self-service applications where most appropriate is essential. Vicorp’s experience in the speech self service market means we can provide state of the art, robust solutions, to meet your needs.
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Company contacts
- Jim Hester
- Manager
Products & services
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