Business Class Inc.

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Comments from Coaching Clients: “Your coaching is an investment for me. It is so helpful that I cannot afford to cut it. I need the guidance.” “The best hour I spend all week is the one I spend with you.” “You helped me reduce my major concern to a very manageable size.” “You LISTEN before offering advice. After offering advice, you try to make sure it’s on course with the problem/issue at hand. And you have a way of putting the responsibility to act/change on my shoulders, instead of letting me transfer it to another person.” “Thank you for the thought and effort that you put into our sessions. I always come away from them with some new ideas and challenges.” “During our sessions, you make me feel like my situation is the most important thing in your world.” “I trust your judgment. Your are honest and direct with me; will share the bad news as well as the good news with me. This is very important to me. I need to hear what I need to work on, so I can improve my management skills.” “You listen so well. When you listen, it is clear you absorb it as well. It feels great to feel heard. Then you help me with a structure, a game plan, which is simple and easy to follow.” “I feel I am in good, capable hands. You are very professional, very business like, non-judgmental, and sincere. There is no question that you will keep my issues confidential.” “The results of our sessions are real. I feel the progress.” *No names are given due to the confidentiality of our work. The professions of the people noted here are: Magazine Publisher, Newspaper Publisher, President of an Internet Company, Professional Photographer, Financial Adviser, Real Estate Manager, University Administrator. “You helped us realize the importance of customer service and ways to improve. I appreciate your help!”- Student Staff Member of The Daily Tar Heel “Thank you for putting on the Extra! Extra! More Than Ordinary Service seminar. You did a wonderful job! I received all Positive feedback about the presentation, its content and material. I think everyone who attended felt it was time well spent.” Staff Member of The Chapel Hill-Carrboro Chamber of Commerce “Excellent presenter, helpful exercises, new ideas, very helpful!” UNC Staff Member “Pointed out positive ways to handle situations, people, etc.” UNC Staff Member “Really helped me see what it is and what elements are needed and to start making a plan.” UNC Staff Member Comments from Participants in Workshops on Delegating Effectively: “I don’t usually rate courses a 5 – I really believe I got enough out of this to make a huge difference in my ability to delegate effectively and even to go on and learn more.” Delita Wright, UNC Staff Member “Wonderful workshop! I have attended many workshops, and this was the only one that helped the group find the answers already within us. You opened lines of communication between all the participants and kept everyone on track. Thank you so much. I learned on many different levels!” – Jo Williams, UNC Staff Member Comments from Participants in Goal Setting Workshops: “Your advice about short-term goals and deadlines was very helpful.

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