Jazz Semiconductor, Inc

Description

As a leading specialty foundry, excellent customer support is a dominant factor in maintaining global presence and becoming the foundry of choice in the industry. Our company’s vision is to become the world leader in specialty foundry solutions as measured by our customers, employees and investors. In many aspects, we are already there, but we still have a lot to do as the company is growing in both revenues and customer base. Being responsible for this service, I enjoy the excellent talent of our Customer Support team which is a key factor in implementing best support practices.

We provide a design enablement platform that complements our sophisticated technology and enables a quick and accurate design cycle. We provide design kits, IPs and dedicated design services for our process technologies so our customers succeed with first-time working silicon and fast time-to-market. We have deep partnerships with major EDA vendors and IP providers to supply our customers with the most comprehensive and up-to-date design solutions available in the market.

We have established good alignment and cooperation between our internal teams, along with excellent customer centric mentality throughout the organization. In order to achieve this goal, we exercised cross-site training and created common practices not only to provide a uniform performance, but also to create the close-to-the-customer environment which enables a quick and effective response to our customers’ needs.

A. I am currently working as Director of Customer Solutions with additional responsibility for revenue management for the Newport Beach site. My group functions as the key interface with our customers. The main focus of our group is to satisfy requests from our customers by closely working with internal resources within TowerJazz. We are also an integral part of our ‘order to cash’ by managing customer demand and fulfilling this with supply from the fabs. Thus, a key focus of the team is to ensure that we meet our revenue targets by constantly working with our customers and the fabs.

TowerJazz manufactures integrated circuits for more than 200 customers worldwide in growing markets such as consumer, automotive, medical, industrial, and aerospace & defense, among others. We offer specialty process technologies including Radio Frequency (RF), High Performance Analog (HPA), integrated Power Management, CMOS Image Sensors, Mixed-Signal/CMOS, and Micro-Electro-Mechanical Systems (MEMS) capabilities. In addition, we provide world-class design enablement and Transfer Optimization and development Process Services (TOPS™).

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