OwlP

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ITSM Academy, Inc., founded in 2003, is a full service provider of IT Service Management education and advice. In 2007, ITSM Academy became the first US-based accredited provider of APMG IT Infrastructure LibraryTM (ITIL®) training. http://www.itsmacademy.com.

OwlPoint, LLC is an IT Management Consulting firm focused on Strategy, Governance and Operations services with specialties in the areas of Green IT, IT Service Management and ITIL. OwlPoint was founded on the principle of partnering with our customers. We believe in taking the time to understand our customers and provide services that quickly facilitate our clients' success.

OwlPoint has significant experience in helping organizations improve their IT operations. Whether it is implementing new ITIL processes and procedures, establishing a Configuration Management Database (CMDB), determining how to manage the full lifecycle of IT Assets, improving how an operations center operates, or trying to maximize efficiency to meet Green IT goals, OwlPoint has the knowledge and know-how to get the job done quickly and effectively. Our consultants have the experience to be able to assist you with finding the best approach to the difficult IT operations challenges. Our solutions address all areas of operations, including personnel, processes, technology, and vendors.

All of our services are customized to meet the specific needs of our customers. Although we have well-defined methodologies, our services are meant to provide individual assistance for our specific customers and not just provide some generalized advice.

OwlPoint’s Green IT Service offerings cover the full IT project lifecycle. All of our services are customized to meet the specific needs of our customers.

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