Prime Communications Inc

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Description

Businesses come in all sizes and their contact center requirements and capabilities vary greatly. This is why our partner Mitel, a trusted provider of award-winning VoIP communications solutions, developed its Mitel Customer Interactions Solutions set. Mitel Customer Interactions Solutions are a highly flexible, two-tiered offering, of Contact Center Enterprise Edition – for highly sophisticated large scale contact centers – and Contact Center Business Edition – for individual contact centers that have 25 or fewer agents.

At Prime, we are committed to providing total solutions to your communication requirements. Our solutions portfolio delivers integrated voice processing, IP telephony, advanced contact center applications, business class wireless, and networking solutions for operational transparently across multiple platforms and locations. All of our robust offers are designed to cost-effectively enable our customers to enhance their operations and increase their productivity.

We provide an after hour emergency mailbox for our on-call technicians should a problem arise outside of normal business hours. If calling after hours, please follow the prompts to obtain emergency service.

When our customers look for cost-effective solutions to increase productivity and reduce expenses, Prime delivers with "in-house" Audio & Web Conferencing and Collaboration solutions that help our customers achieve their business goals.

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