VITAL Network Services

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We believe providing opportunities for MWDVBEs makes good business sense. Diversity suppliers help us meet the needs of our diverse customer base and maintain our competitive edge by providing quality products and services. Promoting the participation of a diverse supplier base not only provides better business solutions, it also cultivates greater customer loyalty, bidding advantages, and public policy support in the communities VITAL serves.

Tim brings to VITAL over 20 years of experience in the data communications and telecommunications service industry.Over the course of his career, Tim has gained extensive customer service and operations experience in an international business environment. Prior to joining VITAL, Tim served as the Head of Equant's Global Support Centers for the Americas. Before taking this position, Tim was the Vice President of Network Services for TechForce Corporation, where he managed their network integration business.

At VITAL, we understand that customer retention in the service industry is built on continually meeting or exceeding expectations, by “going the extra mile,” and by defining and implementing processes using a combination of infrastructure, people and technology. VITAL’s people are inspired to execute processes and go above and beyond based on demonstrated leadership and values. In working with VITAL,our channel partners and their customers notice the company is never complacent; and no matter how well we perform, we continue to listen to feedback and improve.

VITAL's ASPs play a very important role in the delivery of quality service to our customers to augment our internal field resources. If you or your company is interested in becoming a VITAL ASP, please submit an application . Your application will be reviewed and a representative will contact you to discuss the program in further detail.

Our channel program has been designed for success with the flexibility to meet the needs of each individual partner's needs. VITAL is committed to providing a menu of service and coverage options at an attractive price with appealing margin opportunity. Additionally, VITAL furnishes program participants with access to a wealth of sales resources including sales training, pricing support and customizable sales material.

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