Donna Earl

Donna Earl

  • 2130 Fillmore St
  • San Francisco, California
  • 94115-2224

Description

Donna Earl & Company offers customized customer service training, coaching and consulting services. With over 18 years experience, we have provided customer service training to satisfied clients in the United States and United Kingdom, including Rolls Royce, Cornell University, Gartner Group, Genentech, and many others. We offer seven customer service seminars to increase customer loyalty, increase customer service representative effectiveness, and decrease agent stress. From customer contact skills for the front line agent, to customer service skills for the technical representative, customer service management to patient satisfaction strategies, these courses deliver proven strategies to keep customers happy, develop the professionalism of customer service agents, and promote excellent internal customer service.

Products & services

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