Description
Founded in 1987 as a telecommunications service VAR, Stevens has evolved in parallel with our customers' needs and today provides many of the most innovative and return-producing applications in the industry. We provide low-risk, high-return applications and services to high value call centers, with a focus on supporting customer investments for the long-term.Execute: Our experience implementing applications and services into call center environments ranges from some of the world's largest enterprises to remote virtual agent centers. After hundreds of installations, we are familiar with the complexities, nuances, and processes required to implement a project on plan, on time, and on budget.Innovate: Our customers benefit from Stevens' diligent searching and benchmarking of new technologies. We're known for introducing such early adopter technologies as digital voice recorders, workforce management applications, and unified interaction servers, allowing our customers to benefit from the financial returns of leading-edge technologies well before their competitors.
Fact sheet
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